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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

Service Coordination

We know it can be hard to manage the healthcare needs of children who have a disability, complex condition or other special needs that require finding many types of doctors or specialists. Our Service Coordination teams can help you:

  • Get answers to any questions or concerns you have.
  • Identify what kinds of services your child may need.
  • Develop a care plan with your child’s doctor(s).
  • Get referrals, make appointments and make sure you have access to the care your child needs.
  • Help you request a Pre-Appeal.

To find out more information about this service, call Superior Member Services at 1-866-912-6283.