Resources
There are many helpful resources for providers and agencies that work with youth and caregivers in foster care. To learn more, review these Important Websites. Providers may also RSVP to attend an in-person provider training or online webinar, by visiting Superior’s Provider Training Calendar.
There are many forms you may need for medical or dental checkups. You can access many of these through Health Passport or print and fill out any of the forms for your appointments.
Superior’s STAR Health Training Toolkit has resources and information for Texas Department of Family and Protective Services (DFPS) staff and caregivers, including:
- Resources to better support members.
- Tools such as webinars and presentations.
- Texas Health Steps and CANS assessment requirements.
- How to find current health information for STAR Health members through Health Passport.
- Service Management benefits that offer STAR Health members support for their health-care needs and information about the service refusal process.
- Services available to STAR Health members with physical health needs, intellectual and developmental disabilities (IDD) and/or behavioral health needs.
Superior’s STAR Health Training Toolkit can be found online by visiting: STAR Health Training
3 in 30
- 3 in 30 Billing Guidelines (PDF)
- 3 in 30 Provider Training (PDF)
- 3 in 30 Overview Flyer (PDF)
- The Importance of a 3-Day Medical Exam (PDF)
Cultural Competency
Superior places great emphasis on the wellness of its members. A large part of quality health care delivery is treating the whole patient and not just the medical condition. Superior encourages providers to provide culturally competent care that aligns with the National Standards on Culturally and Linguistically Appropriate Services (CLAS). Superior maintains policies which emphasize the importance of culturally and linguistically competent care to Superior’s membership of all cultures, races, languages, ethnic backgrounds and religions in a manner that recognizes values, affirms and respects the worth of the individual enrollees while protecting and preserving the dignity of each member. Sensitivity to differing cultural influences, beliefs and backgrounds, can improve a provider’s relationship with patients and, in the long run, the health and wellness of the patients themselves.
For additional resources, please visit Superior's Health Equity Program webpage.
STAR Health Benefits, Billing and Processes
- Expedited Credentialing
- Credentialing Verification Organization (CVO) Information
- Foster Care Centers of Excellence Program Flyer (PDF)
- Secure Provider Portal
- STAR Health Extra Benefits
- STAR Health (Foster Care) Training (PDF)
- Superior HealthPlan STAR, STAR+PLUS, CHIP & STAR Health and STAR Kids Provider Manual (PDF)
Texas Child and Adolescent Needs and Strengths (CANS)
- Become a Texas CANS 3.0-Certified Provider (PDF)
- Texas CANS 3.0 Assessment Provider Checklist (PDF)
- Texas CANS 3.0 FAQ (PDF)
- Texas CANS 3.0 Provider Self-Audit Tool (PDF)
Texas Health Steps
For additional provider resources, please visit Superior HealthPlan.