For Healthcare Providers
STAR Health provides healthcare to children in the Texas foster care program. Superior HealthPlan (Superior) offers the services under a contract with the Texas Health and Human Services Commission (HHSC). Superior works with many doctors, clinics and hospitals to care for children in foster care.
STAR Health members can get regular checkups, exams, primary care and specialist care when needed. Superior wants to help all children in foster care get well and stay well.
STAR Health offers:
- An Integrated Medical Home where each foster care child has access to Primary Care Providers (PCPs), behavioral health clinicians, specialists, dentists and vision services.
- Care Coordination services to help understand benefits, get help with appointments, find transportation assistance and identify local community resources.
- Training programs that provide clinical expertise and program information for families, caregivers, caseworkers and other child advocates.
Contact Provider Services for information or questions on benefits, claims, authorizations and billing inquiries. In order to expedite your call, please have the following: Tax Identification number, NPI, member ID, DOB, billed amount and date of service available.
STAR Health (Foster Care) Provider Services: 1-866-439-2042
Office Hours: 8:00 a.m. to 6:00 p.m. CST
Superior offers dedicated Account Management Teams located in field offices across Texas. To find your local Account Manager (AM), please visit Find My Account Manager.
Please note: If one of Superior’s web-based systems or provider is unavailable or having technical issues, a notice will be posted on Superior’s website under Provider News.