Member Handbook
You can access the STAR Health Member Handbook below:
Please note: The member handbook links below contain updated information for STAR Health handbooks.
- External Medical Review - Effective 7/17/2023 (PDF)
- Member Services – Hours of Operation - Effective 9/01/2023 (PDF)
- Value-added Services (VAS) - Effective 9/01/2024 (PDF)
- Updated Programs and Services - Effective 9/01/2024 (PDF)
You can get a paper copy of the Member Handbook and any member materials for free by calling Member Services at the number on the back of your ID card. Paper forms of member materials will be provided within five business days of your request.