Talk to a nurse 24 hours a day, 7 days a week through Superior’s 24-hour nurse advice line by calling 1-866-912-6283.
You can get answers to health questions, ask about referrals or seek specialty consultations. Our staff speaks English and Spanish. If you speak another language or need an interpreter, call Member Services for help. TTY users should call 1-800-735-2989.
For more information on these and other benefits and services, check the information in the Member Handbook or call Member Services at 1-866-912-6283.
National Suicide Prevention Hotline
Call 1-800-273-8255 or text/call 988 to reach the National Suicide Prevention Hotline.
The 2-1-1 program is a free, private service to help find local resources, including:
- Food and nutrition programs
- Shelter and housing resources
- Utilities support
- Disaster relief
- Addiction prevention and rehabilitation programs
- Reentry support for ex-offenders
- Support groups
- Safe help out of an abusive situation
Call 2-1-1 to speak with a service expert in your area.
How to Get Help During a Behavioral Health Crisis
Superior operates a 24/7/365 Behavioral Health Crisis Line for member and caregiver support. To access the Behavioral Health Crisis Hotline call 1-866-912-6283, press * (star).
Call Superior’s Behavioral Health Crisis Hotline if you or your child are having a behavioral health emergency, and need assistance from a licensed mental health professional because:
- Your child is engaging in any self-harming behaviors.
- Your child is threatening to harm themselves or others.
- Your child is engaging in behavior that concerns you.
All calls are answered by a licensed behavioral health crisis professional during and after business hours. Behavioral Health Crisis Hotline Staff have access to bilingual staff and interpretation services if needed.
Caring for someone is rarely easy and can take much of your time. To help care for a child, caregivers need to make time to care for themselves.
Keep in mind the tips below to help you take care of yourself:
- No one is perfect. You will make mistakes.
- Many emotions surface when you are caring for another.
- Depression is a common experience while caregiving.
- Think you may be affected by caregiver depression?
- Give yourself and your child honest expectations.
- Use the info and resources available to you.
- Know the skills needed to care for your child. Be honest about what you can and cannot do.
- Learn to say No.
- Take help from others.
- Be resilient.
- Know your own stress triggers.
- For successful coping:
- Eat right