When to Call Superior Member Services
Date: 03/16/21
As a member of Superior HealthPlan, you can call Member Services if you have questions about your health plan. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services.
You can find Frequently Asked Questions (FAQ) on Superior’s website. Get answers to questions like:
- How Can I Verify The Status Of My Coverage?
- How Can I Change My Primary Care Provider (PCP)?
- How Can I Get Assistance With Medical Transportation?
- How Can I Get Assistance With Dental, Vision or Pharmacy Benefit Questions?
- Who Can Help Me With Billing Questions?
- How Do I Register For The Secure Member Portal?
Review this information today to learn more: Member Services FAQ
Member Services Phone Numbers:
| Product | Phone | Hours of Operation |
| CHIP | 1-800-783-5386 | 8 a.m. - 5 p.m., Mon.-Fri. |
| STAR | 1-800-783-5386 | 8 a.m. - 5 p.m., Mon.-Fri. |
| STAR Kids | 1-844-590-4883 | 8 a.m. - 5 p.m., Mon.-Fri. |
| STAR+PLUS | 1-877-277-9772 | 8 a.m. - 5 p.m., Mon.-Fri. |
| TTY (Relay Texas) | 1-800-735-2989 | 24 hours a day, 7 days a week |