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On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

ATTENTION SUPERIOR HEALTHPLAN MEMBERS:

Date: 01/30/20

On Saturday, February 8 and Sunday, February 9, Superior will be making updates to our websites and applications. During this time, you may not be able to use:

  • SuperiorHealthPlan.com
  • FosterCareTX.com
  • Member Portal
  • Provider Portal
  • Health Passport

Member Services
If you have questions, you can call Member Services at the numbers listed below, Monday-Friday from 8 a.m.-5 p.m.

Nurse Advice Line
Members of Superior HealthPlan can talk to a nurse 24 hours a day, 7 days a week through Superior’s nurse advice line. You can call the 24-hour nurse advice line to get answers to health questions. Our staff speaks English and Spanish. If you speak another language or need an interpreter, call Member Services for help.

If you have an emergency or crisis, call 9-1-1 or visit the nearest hospital or emergency room.

STAR/CHIP: 1-800-783-5386
STAR+PLUS: 1-877-277-9772
STAR Kids: 1-844-590-4883
STAR Health: 1-866-912-6283
STAR+PLUS MMP: 1-866-896-1844
Allwell from Superior HealthPlan: 1-877-935-8023 (HMO SNP)
Allwell from Superior HealthPlan: 1-844-796-6811 (HMO)
Ambetter from Superior HealthPlan: 1-877-687-1196

TTY Relay Texas: 1-800-735-2989
TTY (STAR+PLUS MMP, Medicare Advantage): 711