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What to Do If You Get a Medical Bill

Date: 02/09/26

You should not be billed for any services covered by Medicaid. Always show your Medicaid ID card and Superior HealthPlan member ID card when you are seeking services from a doctor, hospital, pharmacy or other Medicaid provider. If you have not received your Medicaid ID card, give the provider the DFPS Form 2085B to confirm your Medicaid coverage.

If you get a bill from a Medicaid provider, call Member Services at 1-866-912-6283. When you call, have the information below ready:

  • Member name
  • Date of service
  • Patient account number
  • Name of the provider
  • Phone number on the bill
  • Total amount of the bill

Remember: If you go to a provider that is not signed up as a Superior provider for non-urgent or non-emergency care without authorization from Superior, you may get billed for the services.