HHSC Provides Resources for Texans Following Catastrophic Flooding
Date: 07/23/25
The Texas Health and Human Services Commission (HHSC) continues to serve Texans impacted by the recent devastating flooding. HHSC is providing resources that include access to food and baby formula, mental health services and emergency grants for affected rural hospitals.
SNAP Benefit Replacement
Supplemental Nutrition Assistance Program (SNAP) recipients in affected counties can apply for replacement benefits through Aug. 4 for food lost or destroyed by recent catastrophic floods.
Affected counties include Bandera, Bexar, Burnet, Caldwell, Coke, Comal, Concho, Gillespie, Guadalupe, Kendall, Kerr, Kimble, Llano, Mason, McCulloch, Menard, Reeves, San Saba, Tom Green, Travis and Williamson.
SNAP recipients can request replacement food benefits by calling 2-1-1 and selecting option 7. Recipients can also download Form H1855 (Affidavit for Nonreceipt or Destroyed SNAP Benefits) on the HHSC website. Completed forms should be mailed to Texas Health and Human Services Commission, P.O. Box 149027, Austin, TX, 78714-9027 or faxed to 877-447-2839.
SNAP Hot Foods
SNAP recipients in 33 counties impacted by recent flooding can purchase hot foods and ready-to-eat meals with their Lone Star Cards through Aug. 14. This includes Bandera, Bastrop, Bell, Blanco, Brown, Burnet, Caldwell, Coke, Concho, Edwards, Gillespie, Hays, Irion, Kendall, Kerr, Kimble, Lampasas, Lee, Llano, Mason, McCulloch, Menard, Milam, Mills, Real, Reagan, Runnels, San Saba, Schleicher, Sterling, Tom Green, Travis and Williamson counties.
Hot foods include rotisserie chicken, grocery store deli items and other foods that are hot at the point of sale. No action is required by SNAP recipients to receive this additional benefit.
WIC Food and Formula Benefits Replacement
The Special Supplemental Nutrition Program for Women, Infants and Children (WIC), administered by HHSC, is replacing food and formula benefits lost during the floods through July 31.
WIC participants must visit a WIC office in person to receive updated benefits. To find a local office and make an appointment, visit TexasWIC.org.
Texas Flooding Emotional Support Line
HHSC has launched the Texas Flooding Emotional Support Line, a new statewide crisis support line to help affected Texans cope with loss and the recovery process. Survivors, families, first responders and others affected by the disaster can receive professional crisis counseling at no cost by calling 833-812-2480.
The crisis support line is available 24/7. All calls are confidential and answered by personnel specially trained to work with disaster survivors.
Other Needs Assistance
HHSC is distributing relief funds approved by the U.S. Federal Emergency Management Agency (FEMA) through the Other Needs Assistance (ONA) program. Relief funds are provided through a grant and can be used for furniture and appliances, car repair or replacement, moving and storage, disaster-related medical and dental needs, funeral costs, child care and other miscellaneous expenses. People must apply for Other Needs Assistance through FEMA at DisasterAssistance.gov. For more information, visit the HHSC website.