EVV Visit Maintenance Timeframe Extended for Visits with Dates of Service September 1, 2019 - October 31, 2019
Date: 10/28/19
The Texas Health and Human Services Commission (HHSC) is extending the visit maintenance timeframe for program providers to correct data elements on EVV visit transactions for visits with dates of service between September 1, 2019 and October 31, 2019. Program providers will have 90 calendar days from the date of the visit instead of the standard 60 calendar days to perform visit maintenance in the EVV system.
This extension will give program providers more time to:
- Adjust to new EVV processes effective September 1, 2019
- Update records for STAR+PLUS bill code changes effective September 1, 2019
- Program providers can refer to this article for instructions on creating new authorizations using the updated bill codes, modifiers and unit increments in the Vesta EVV system
- Correct visits to ensure an EVV visit transaction is accepted in the EVV Portal before billing the claim
Program providers are responsible for ensuring data elements in the EVV system are accurate and complete. Missing or incorrect data elements in the EVV system will result in rejected EVV visit transactions and denied claims.
For questions, email Electronic Visit Verification@hhsc.state.tx.us.