Important Numbers

If you have any questions, call (866) 912-6283.  The Superior HealthPlan Network Member Services staff will help you. Our Member Services staff is there from 8 a.m. to 5 p.m. Monday through Friday.  NurseWise® (our Nurse Hotline) is available 24 hours a day, seven days a week to answer your health questions. Our staff is bilingual in English and Spanish.

Emergency 911 or local emergency
NurseWise (24Hr Hotline) (866) 912-6283, option 7
STAR Health Member Services (866) 912-6283
Health Passport Help Desk (866) 714-7996
STARLink (866) 566-8989
STARLink TDD Line (866) 222-4306
Behavioral Health Services (866) 218-8263
Member Advocates (866) 912-6283
Medical Transportation (877) 633-8747
Vision Services (866) 642-8959
Dental Services (866) 287-3419
Pharmacy Helpline (800) 252-8263
Texas Abuse/Neglect Hotline (800) 252-5400

For reporting abuse, neglect, or exploitation of children, the elderly, or people with disabilities, please visit the Texas Abuse Hotline website.

Always remember: If you need help understanding the language being spoken, Superior has people who can help you on the phone or can go with you to a medical appointment. Call Member Services to ask for help at (866) 912-6283.

 

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