Important Numbers
If you have any questions, call (866) 912-6283. The Superior HealthPlan Network Member Services staff will help you. Our Member Services staff is there from 8 a.m. to 5 p.m. Monday through Friday. NurseWise® (our Nurse Hotline) is available 24 hours a day, seven days a week to answer your health questions. Our staff is bilingual in English and Spanish.
| Emergency | 911 or local emergency |
| NurseWise (24Hr Hotline) | (866) 912-6283, option 7 |
| STAR Health Member Services | (866) 912-6283 |
| Health Passport Help Desk | (866) 714-7996 |
| STARLink | (866) 566-8989 |
| STARLink TDD Line | (866) 222-4306 |
| Behavioral Health Services | (866) 218-8263 |
| Member Advocates | (866) 912-6283 |
| Medical Transportation | (877) 633-8747 |
| Vision Services | (866) 642-8959 |
| Dental Services | (866) 287-3419 |
| Pharmacy Helpline | (800) 252-8263 |
| Texas Abuse/Neglect Hotline | (800) 252-5400 |
For reporting abuse, neglect, or exploitation of children, the elderly, or people with disabilities, please visit the Texas Abuse Hotline website.
Always remember: If you need help understanding the language being spoken, Superior has people who can help you on the phone or can go with you to a medical appointment. Call Member Services to ask for help at (866) 912-6283.

